Security patches, backups, and uptime — no monthly edit hours included.
Essential Care — Updates Only: the essential problem we actually solve
Many teams only need updates applied and verified — not a retainer full of content tweaks. Essential Care is for live sites where security patches, backups, and uptime monitoring are non-negotiable but page edits can wait for a quote or an upgrade to Standard.
Security patches, backups, and uptime — no monthly edit hours included.
Essential Care — Updates Only delivery method (Sky High essential playbook)
We onboard Essential Care with a written scope: stack, update cadence, backup targets, and who gets alerted on downtime. Patches run on a defined schedule; anything that is a page or layout change is routed to change-request pricing or Standard Care — never silently bundled.
Pricing for Essential Care — Updates Only starts around USD 99. The statement of work names essential acceptance only — care / maintenance siblings are separate line items if you add them later.
Acceptance criteria unique to Essential Care — Updates Only
You are on Essential Care when updates are current, backups restore successfully in a drill, and uptime alerts reach the named owner. No edit hours are included — that boundary is the product.
We onboard Essential Care with a written scope: stack, update cadence, backup targets, and who gets alerted on downtime. Patches run on a defined schedule; anything that is a page or layout change is routed to change-request pricing or Standard Care — never silently bundled.
When Essential Care — Updates Only is the wrong buy
Skip Essential Care — Updates Only if you only need a neighbouring maintenance leaf — those pages document different outcomes. Buy essential when security patches, backups, and uptime is the blocker.
Already on a cheap automated plan? Essential Care adds a named agency owner, written scope, and Sky High accountability — still without paying for edit hours you do not use.
Essential Care — Updates Only FAQ themes buyers raise
Buying committees ask about timeline, vendor overlap, and whether essential includes analytics or monitoring. The FAQ below answers each for Essential Care — Updates Only specifically.
Next step for Essential Care — Updates Only: 30-minute intake. You leave with a written essential recommendation even if you stay with your incumbent.
The questions below are the ones buyers actually raise for Essential Care — Updates Only. If your need turns out to be a sibling scope — another maintenance offering under care — we quote that one instead of padding this one.